Thursday, February 2, 2012
From manufacturing to healthcare..
Soon, I will be transitioning from manufacturing to healthcare. I've been interested in healthcare for a while due to its growth and improvement potential. All of us are patients at some point in our lives (may be multiple times) and we all look for an excellent patient care in hospitals, clinics, doctor's office, etc. Whenever I visit a healthcare provider, my eyes notice the areas of improvement and I sometimes suggest some ideas to the personnel. Do you do the same too? There is definitely a competition between hospitals and they all want to be the best healthcare provider. In order to achieve this and stay that way, strong emphasis on continuous improvement is put in place across all levels of the organizations. The environment is much different than in manufacturing, but regardless of where it is, a process is a process and it can be improved. Improvement tools developed for manufacturing are now widely utilized in other industries. The challenge is to find the right tools for the right application. I usually favor an integrated approach where different methods and analysis tools are available and applied interchangeably depending on the situation. Whatever works mentality. However, at a higher level, it is a must to have a defined strategy and structure to the continuous improvement approach. I'm looking forward to the new chapter in my career and continue to "lead the change" for the better.